Direct call

With the Direct Call feature, customers are not required to register before they call you. But you may choose to require registration prior to the call.

Direct call

Faster get to call flow.

More people calling.

Registration required

Information sharing during the call is easier.

More committed callers.

Pros and cons of the registration requirement

If the customer is registered before video calling you the information sharing becomes quick and easy: one tap for you to ask, one tap for them to share. Besides, a registered customer is a better quality lead.

On the other hand, there may be a fair number of committed customers who simply do not want to register. Bearing that in mind you may think twice before requiring registration as you may miss some business that way.

For implementing this feature contact us here marketing@oktium.com.