Payment / order processing

This feature helps the seller to create the Final order, and make check-out more convenient and efficient during a call.

Order setup

It depends if you add products to your Oktium profile or not.


Products not added

If the products are not added to your Oktium profile, we suggest to turn off the Enable ability to scan during call option.

Then in the call click on the Bag icon.

Fill up product name, price, shipping price, delivery address and click Confirm.

Products added

If the products are already added to your Oktium account, we suggest you to turn on Enable ability to scan during call option.

Then in the call click Bag icon.

Click on the + sign to add product(s) into the bag.

Scan or search product(s).

Add product to the bag.

All data about the product in the bag will be filled up so enter delivery address and shipping cost and click confirm.

The customer receives sum op of the order and confirms that, if the customer already has a Credit card saved from before, it will be charged upon customer’s approval.

Alternatively, ask for the Card number and Expiration date. Punch it into the appropriate fields and click Pay.

Shipping

Shipping the goods to the customer.

Make sure the Address line is filled in.

If the customer has not yet shared the address with you, request it right from the Payment screen.

Not shipping the goods to the customer.

Click on Delivery address line.

Choose Business’ Address.

Click on your Branch address to select it.

Go back to Bag to finalize the order.

If there are any shipping costs, please specify the Amount. Otherwise, mark it $0.