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Category

Business

Implementation

  • Business profile setup
  • What device do I need?

Face2 button & Face2 links

  • Face2 button
  • Face2 links
  • Face2 Wordpress plugin
  • Implementation of the Face2 button

Call

  • Being Seen and Seeing: How Video Calls Work in Oktium
  • How Does the Customer Call?
  • What is a calls history?

Oktium integrations

  • 3rd party integrations
  • CRM integration
  • Data integration
  • Intellicheck - ID check
  • Stripe implementation

Oktium call

  • Accepting Oktium call
  • Oktium call
  • Smart routing

Oktium features

  • Adding product(s)
  • Department setup
  • Direct call
  • Share & Talk

Information sharing during call

  • Appointment setup
  • Information sharing
  • Marker
  • Phone number and email request

Before the call

  • Availability
  • Oktium 4B notifications are not showing up
  • Video call skills and ethics

Useful

  • Business license
  • Marketing release

Numbers and charts

  • Dashboard
  • Reporting

Oktium implementation

  • Inviting staff into your business

Missed calls

  • Missed call
  • Ping back

Order & payment

  • Payment / order processing
  • Scan & Go

Privacy & data protection

  • Privacy policy

Knowledge Base

HomeBusinessCustomer

Oktium

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Language

English

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