There is no substitute for human connection. Personal connection is difficult to establish using typed correspondence and much easier to establish with a smile your customer can see.
Show and tell
Don’t just describe your product in words - show it!
We talk faster than we type. With OKTIUM your customer’s questions get asked and answered instantly. If your customer doesn’t have to wait for the answer he/she is more likely to stay with you instead of going to a competitor to see if they’re faster.
Are you bored during your slow hours? Answer OKTIUM calls on your downtime and converts your website shoppers into buyers.
Built-in features help you gather customers’ information and process payments on the same platform. No need to jump between apps.
Again, it’s much easier in person (read: on a video call - the next best thing).