Business license

There are two options: Personal license and Branch license. You can find the information and advantages of each license listed below. 

Personal license

Means that 1 seller is available during business hours.

About

Personal License is suitable for small business and supports one device online during business hours. 

Price

Contact us at martin@oktium.com.

Availability

1 seller online at any given time during business hours. 

You can install the app on several devices. However, only one device can be online at any given time.  If one device is online, others will automatically go offline (will become unavailable to receive Oktium calls).

Want more devices online?

If you need more than one seller to be online, you can obtain up to four Personal Licenses.

The number of licenses is equal to available online devices during business hours. E.g. 3 Personal Licenses allow 3 online devices simultaneously. 

Call Settings

This Personal Licence does not allow to switch incoming calls between devices. Advanced call settings are only available with Branch License.

Branch license

Allows for up to 10 sellers to be available during business hours.

About

Branch License is suitable for medium-sized business. Supports up to 10 online devices at a time. 

Price

Contact us at martin@oktium.com.

Availability 

Up to 10 sellers can be online at the same time during business hours. 

Of course, you can install the app on more than 10 devices. However, only 10 can be online simultaneously. 

Therefore: if 10 devices are online, others will automatically go offline and become unavailable to take Oktium calls. 

Call Settings

With the Branch license, the smartouting and incoming call features are enabled. You can read more about these features in our articles. 

Smart Routing

If the call is not answered by one device, the app automatically puts the customer through to the next available online device. 

The customer can also be re-routed to another department within your store (pending).

You can customize Call Settings. 

Conditions

Limited by address. Each branch location is required to obtain its own license. 

You can obtain more than one branch license per location. E.g. 2 Branch Licenses mean up to 20 online devices at the same time per location. 

You can combine these two licenses.

The payment can be set monthly/quarterly/yearly.