What is a calls history?
Call history is the list of all calls you have accepted. Here you can see the names of your callers if they were registered.
If they were calling unregistered they will be shown as Anonymous.
Where can I see my calls history?
See the icon bar on the bottom of Oktium 4B front page.
Click the Calls icon to check all calls
What is a Missed call?
Every call that hasn't been answered is marked with little red Missed caption and the Pingback button on the right side of it.
You can let the customer know that you are back online. Find out more information on the Pingback feature.
What does “Nearly connected” mean?
This message shows up when the call is not connected because of a problem that is caused by external influence like wifi connection interruption or a device issue etc.
Comments
0 comments
Please sign in to leave a comment.