Reporting

Regular review of Key Performace Indicators is available upon request. The default key indicators that are measured: 1) Summary of clicks on Face2 button, 2) monthly overview of calls. 

More KPIs can be measured, of course, depending on the type of business. For more information contact us at martin@oktium.com

Here is an example of a monthly review: 

Oktium

The summary of clicks on the widget button on Oktium front page from MM/DD/YYYY to MM/DD/YYYY based on an operating system of the device: 

Platform/ Period                     Week1       Week2        Week3        Week4

Desktop                                   12              25              18              14

iOS                                          17              23              16              15                    

Android                                    13              28              14              19

Overview of calls: 

Period                    Week1       Week2        Week3        Week4

Calls #                   37              67              40             38

Missed                    8               5               9               7

Successful rate       80%           93%          76%         82%