Business

What and how of Oktium

• What is Oktium
• How does Oktium work
• Why and how to start using Oktium

Oktium implementation

• What device do I need?
• Business profile setup
• Personal profile setup
• What to setup before the call starts
• Inviting staff into your business

Face2 button & Face2 links

• Face2 button
• Implementation of the Face2 button
• Face2 Wordpress plugin
• Face2 links

Before the call

• Oktium 4B notifications are not showing up
• Availability
• Video call skills and ethics

Oktium call

• Smart routing
• Accepting Oktium call
• Oktium call

Information sharing during call

• Information sharing
• Phone number and email request
• Address request
• Appointment setup
• Marker

Oktium features

• Share & Talk
• Direct call
• Department setup
• Adding product(s)

Oktium integrations

• Data integration
• 3rd party integrations
• Stripe implementation
• Intellicheck - ID check
• CRM integration

Order & payment

• Scan & Go
• Address set up
• Payment / order processing
• Payment options

Missed calls

• Calls history
• Missed call
• Ping back

Numbers and charts

• Reporting
• Dashboard

Privacy & data protection

• Privacy policy
• Password

Useful

• Business license
• Marketing release

Oktium CZ

• Oktium & Shoptet
• Oktium & UPgates
• Jak volá zákazník?
• Přijímání video-hovoru
• Vidět a být viděn
• Sdílení informací

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