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Business

Guidelines, video-tours and recommendations

What and how of Oktium

  • What is Oktium
  • How does Oktium work
  • Why and how to start using Oktium

Oktium implementation

  • What device do I need?
  • Business profile setup
  • Personal profile setup
  • What to setup before the call starts
  • Inviting staff into your business

Face2 button & Face2 links

  • Face2 button
  • Implementation of the Face2 button
  • Face2 Wordpress plugin
  • Face2 links

Before the call

  • Oktium 4B notifications are not showing up
  • Availability
  • Video call skills and ethics

Oktium call

  • Smart routing
  • Accepting Oktium call
  • Oktium call

Information sharing during call

  • Information sharing
  • Phone number and email request
  • Address request
  • Appointment setup
  • Marker

Oktium features

  • Share & Talk
  • Direct call
  • Department setup
  • Adding product(s)

Oktium integrations

  • Data integration
  • 3rd party integrations
  • Stripe implementation
  • Intellicheck - ID check
  • CRM integration

Order & payment

  • Scan & Go
  • Address set up
  • Payment / order processing
  • Payment options

Missed calls

  • Calls history
  • Missed call
  • Ping back

Numbers and charts

  • Reporting
  • Dashboard

Privacy & data protection

  • Privacy policy
  • Password

Useful

  • Business license
  • Marketing release

Oktium CZ

  • Oktium & Shoptet
  • Oktium & UPgates
  • Jak volá zákazník?
  • Přijímání video-hovoru
  • Vidět a být viděn
  • Sdílení informací
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