Clientes
O Oktium: o que é e como funciona
Introduction
2 articlesProfile
2 articlesOktium profile
2 articlesInformation sharing
4 articlesAddress request
During a call, you can share your address with the seller. But he needs to send a request first.
Appointment
Set up appointments easily using OKTIUM directly. Settle up with the seller and wait for the confirmation request. You can also save the...
Email request
Share your email with the seller, to receive news about your order(s). Wait for the request to pop-up and simply fill in your email address.
Phone request
"What's your name, what's your number?" Wait for the request to pop-up and simply fill in your phone number.
Before the call
5 articlesAllowing microphone & camera
By allowing access to your microphone and camera you gain the opportunity to talk to the seller and operate your front and back cameras. ...
Chosing a branch
Chose a branch you would like to call. Click the little arrow button as showcased in the picture below.
Connecting call
After the queue screen, a connecting screen appears. This means that the video call is establishing and you can get your questions ready....
Picking a department
Some of the businesses have multiple departments or branches listed. Choose the department or a branch you're trying to reach and...
Queue
After clicking the Face2 button or a Face2link a Queue screen appears. Here you can find out when you are going to come in line.
For you page
6 articlesBusiness icons
To see what can you expect from a branch you selected you can check out the branch icons. Which indicate is possible in the certain branch.
Closed/offline/notify
When calling a business these icons may appear. Read more about them down below. Closed button Means that the business is not open...
For you page
Here you can find all OKTIUM-connected businesses. How to get to For You page Click on https://oktium.com or you can download our...
Map
To see where the branch you selected is located click on the map button.
Opening hours
Find out when is your favorite business open. Just open the business detail and check the left top corner!
Search for your business
You can search for businesses you would like to call using the magnifying glass icon. Search either by name or choose the category you...
Oktium features
3 articlesBusiness suggestion tab
Can’t find the business you are looking for? Do you want it to be OKTIUM-connected? We have a solution for that. How to add a...
Calling a business
Alpha & Omega of the whole OKTIUM app. There are two ways to reach an OKTIUM-connected business. Face2 button You can find...
Favorite(s)
Your favorite businesses in one place. To find the list of your favorite business search for the Star icon in the navigation bar. ...
Face2 button & Face2 links
2 articlesCalling with Face2 button
Clicking the Face2 button when you see one will initiate an instant live video connection to the business whose website you’re visiting. ...
Calling with Face2 link
Face2 links allow you to connect with businesses. There are two types of Face2 links. General and Personal. General links A...
Call
3 articlesHanging up a call
After clicking the Face2 button or a Face2 link you can hang up a call at any point. Simply click Hang up button in the left corner.
Orders & payment
Pair your credit card with your profile directly. How to add your credit card Open your Profile Click on Add payment options Fill out...
Switching on/off microphone
When the call starts, your microphone is always switched on. And of course, you have the option to turn it off.In order to turn your...